Privacy Policy
Your privacy matters to us. Learn how we protect your information.
Last updated: December 1, 2025
Privacy Policy
This document is an electronic contract between Atrova (a brand under ATROVA DIGITAL Private Limited), registered under applicable laws, and "You", under the provisions of the Information Technology Act, 2000.
This Privacy Policy describes how we collect, use, and disclose information when you visit or use our website and access our services (collectively referred to as "Services").
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR PROVIDE US WITH YOUR PERSONAL INFORMATION.
1Information We Collect
The information we collect helps us personalize and improve our services:
a) Information You Provide:
- Contact Information: Name, email address, phone number, company details
- Business Information: Company size, industry, requirements
- Service Requests: Project requirements, consultation requests
- Payment Information: Billing details (processed securely through third-party processors)
b) Information Collected Automatically:
- Website Analytics: IP address, browser type, device information, pages visited
- Usage Data: How you interact with our tools and services
- Cookies: Preferences, session data, and website functionality
2How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide software licensing services and support
- Personalization: To customize recommendations for your business
- Communication: To respond to inquiries and send service updates
- Marketing: To send relevant communications (with your consent)
- Analytics: To improve our services and user experience
- Security: To detect fraud, prevent abuse, and protect our platform
- Legal Compliance: To comply with legal obligations
3Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand how visitors use our site
Marketing Cookies
Used to deliver relevant advertisements
Preference Cookies
Remember your settings and preferences
4Data Sharing and Disclosure
We may share your information in the following situations:
Service Providers:
- Cloud Providers: Secure hosting and data storage services
- Payment Processors: Secure payment processing services
- Analytics Providers: Website and service analytics platforms
- Marketing Partners: Email marketing and communication platforms
Legal Requirements:
- When required by law, court order, or legal process
- To protect our rights, property, or safety, or that of our users
- To prevent fraud or investigate security issues
Note: We never sell your personal information to third parties for marketing purposes.
5Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data transmission uses SSL/TLS encryption
- Access Controls: Strict access controls and authentication systems
- Regular Audits: Regular security assessments and updates
- Data Backup: Secure, encrypted data backup systems
- Staff Training: Regular security training for all team members
6Your Rights
You have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of marketing communications at any time
7Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time, subject to legal and contractual requirements.
8Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
9Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Grievance Officer
If you have any grievance regarding this Privacy Policy, please contact our Grievance Officer:
Email: info@atrovadigital.com
We will respond to your concerns within 30 days of receipt.
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or our data practices, please contact us.
