This document is an electronic contract between Atrova (a brand under ATROVA DIGITAL Private Limited), registered under applicable laws, and "You", under the provisions of the Information Technology Act, 2000 (as amended from time to time) as well as relevant rules framed thereunder and other applicable laws.
This Privacy Policy describes how we collect, use, and disclose information when you visit or use our website and access our services, content, and other solutions (collectively referred to as "Services").
IF YOU DO NOT AGREE WITH THESE PRACTICES, PLEASE DO NOT USE THE SERVICES OR THE WEBSITE OR PROVIDE US WITH ANY OF YOUR PERSONAL INFORMATION.
Definitions
"User(s)" (hereinafter collectively referred to as "You", "Your", "User"), shall mean our users who use our services.
"User Content" means all electronic data, text, messages, materials, including personal data of Users, submitted to the Service(s) by You.
"Applicable Data Protection Law" means the Information Technology Act 2008 (IT Act) and the rules framed thereunder, along with international data protection regulations.
What Personal Information Do We Collect?
a) Information You Provide Us:
- Contact Information: Name, email address, phone number, company details
- Business Information: Company size, industry, goals, target audience data
- Service Requests: Project requirements, consultation requests, service inquiries
- Payment Information: Billing details, payment method information (processed securely through third-party processors)
b) Information We Collect Automatically:
- Website Analytics: IP address, browser type, device information, pages visited
- Usage Data: How you interact with our tools and services
- Cookies: Preferences, session data, and website functionality
Use of Information
We use your personal information for the following purposes:
- Service Delivery: To provide our services, automation, and analytics
- Personalization: To customize recommendations and strategies for your business
- Communication: To respond to inquiries, provide support, and send service updates
- Marketing: To send relevant marketing communications (with your consent)
- Analytics: To improve our algorithms and service quality
- Security: To detect fraud, prevent abuse, and protect our platform
- Legal Compliance: To comply with legal obligations and respond to legal requests
Data Processing and Storage
Storage and Transfer:
Your personal data and files are stored on secure servers of reputable cloud service providers. These servers may be located within or outside your country. We ensure all data transfers comply with applicable data protection laws.
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Essential Functions: Enable core website functionality and user authentication
- Analytics: Understand how you use our services to improve user experience
- Personalization: Remember your preferences and customize your experience
- Marketing: Deliver relevant advertisements and measure campaign effectiveness
You can control cookie settings through your web browser, but some features may not function properly if cookies are disabled.
Sharing of Information
Service Providers:
- Cloud hosting and data storage services
- Secure payment processing services
- Website and service analytics platforms
- Email marketing and communication platforms
Legal Requirements:
- When required by law, court order, or legal process
- To protect our rights, property, or safety, or that of our users
- To prevent fraud or investigate security issues
Security of Your Information
We implement comprehensive security measures to protect your information:
Encryption
All data transmission uses SSL/TLS encryption
Access Controls
Strict access controls and authentication systems
Regular Audits
Regular security assessments and updates
Data Backup
Secure, encrypted data backup systems
Note: While we implement strong security measures, no system is 100% secure. Please protect your account credentials and notify us immediately of any suspected unauthorized access.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at info@atrovadigital.com
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services (using anonymized data)
You may request deletion of your data at any time, subject to legal and contractual requirements.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Grievance Officer
If you have any grievance regarding this Privacy Policy, Terms of Use, or any content or service of our website, you may contact our Grievance Officer:
Email: info@atrovadigital.com
We will respond to your concerns within 30 days of receipt.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications for material changes
- Updating the "Last Modified" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@atrovadigital.com
Phone: +91 79828 61802
Address: A 1707 Tower A, Spectrum@Metro Phase-1, Sector 75, Noida UP 201301